Crunching the DSWD numbers, part 2

This is a continuation of my post, “Crunching the DSWD numbers“, in which I examined two of the records that the Department of Social Welfare and Development (DSWD) had made available on its web site. While I discovered several disturbing discrepancies, I was unable to get to the heart of the issue that had been brought up by blogger Ella: the inefficiency of the DSWD.

Two factors have been cited to account for the sluggish pace at which relief operations have been proceeding: first, a lack of volunteers, which has been validated by firsthand accounts such as “Flooded with relief” by Manolo Quezon, “Are relief goods from abroad gathering dust in DSWD warehouse?” by Dementia, and “Been there done that DSWD!” by Deviliscious, and while DSWD Secretary Esperanza Cabral has vigorously denied that the lack of volunteers has been an impediment, the fact that she did call Gang Badoy of RockEd Philippines to ask for assistance is telling; and second, a release system that, apparently in the interest of security, is dependent on incoming requests from DSWD regional offices and local government units.

In addition to the tally of in-kind donations received and the tally of released donations, I consider a third record: the tally of cash donations received. As with my previous post, the time frame I consider is from September 27 to October 27, 2009 only, although I retrieved the last document on October 31.

Let me begin with a slightly different presentation of the cash donations received:

Many donors have still not been issued official receipts, but that is somewhat understandable—for those who have yet to be identified, at any rate. Exponentially less understandable is the reason that varying entities were issued the same receipts. Take a look at the transactions on October 22, for instance: the Ateneo Grade School Community Association, the Department of Public Works and Highways Regional Office XI, Estrella Brigole and Erlinda Daycan, Editha Tugap, the Department of Natural Resouces Regional Office XI, PHRMO Davao del Norte, and the Deparment of Education Davao del Norte were all given Official Receipt Number 1921132. What is that supposed to mean?

A summary of cash donations received follows. Kindly note that I took the exchange rates directly from Bangko Sentral ng Pilipinas (BSP).

Based on the above data, the DSWD has received a total of PhP115,222,984.72 in cash donations.

Here, again, is a summary of the in-kind donations received, which was generated from the error-riddled DSWD record:

Seeing that the total based on Actual Monetary Value (PhP54,563,321.50) would seem to be the most accurate—it is closest to the Reported Grand Total of PhP59,426,418.75, if nothing else—the total combined value of donations that the DSWD has received, excluding unmonetized donations, is PhP169,786,306.22. How has that value been utilized? Below is a comparative analysis of donations received and donations released. I have also indicated the cumulative value of donations that remain unutilized.

Here is the accompanying chart:

Cabral has stated that:

It is true that the warehouse is still filled with relief goods and that is thanks to the generous hearts of individuals and organizations both here and abroad…Just because the warehouse is full does not mean there is hoarding. We have to have calibrated release. When we receive requests from the regional office or evacuation center or local government unit, then we release goods to them. Every day we release goods and every day we receive donations.

Relief response is not just emergency assistance. There will come a time when we have to do recovery work and rehabilitation work and when that time comes there will not be many volunteers left. There will be large NGOs that we usually work with but mostly it will be the government that will provide relief to these people who are starting to recover and who need to be rehabilitated. We need to keep some resources for them because when that time comes, there will be no more donations coming in.

Some [of the goods] will be reserved. It depends on whether we’ve fulfilled the emergency needs. If those goods are required for emergency release, then it will all be released for emergency relief. If some goods are left behind, then they will be used for recovery and rehabilitation.

Does an average non-utilization rate of 74.63% constitute a “calibrated release”? How was such a calibration arrived at, and how effective has it proven to be? Consider also that on October 25, the utilization rate was the same as the day before, because there was no release of donations whatsoever.

In view of what I have found, it seems fair to say that transparency and ineptitude are not mutually exclusive. While the DSWD is to be lauded for undertaking relief operations in what seems to be as honest a manner as possible, that does not excuse what is clearly incompetent documentation—and which could be symptomatic of graver problems. At the very least, DSWD should strive to make its records accurate and easily “cross-referentiable”, as this is the easiest way to earn the trust of the general public. If the DSWD cannot be relied upon to produce correct documents, what can it be relied upon to do?

I have raised several important questions in this entry, but let me reiterate and expound upon them here:

  • How does the request-based release system work? While security is certainly a valid concern, is it worth giving up rapid relief delivery? How much time elapses between the filing of a request and the correspondent release of relief goods, anyway? Does the DSWD do need-matching between victims and available donations? If so, how long does that take?
  • How long does it take to identify a donor and issue a receipt to said donor? Why are different donors being issued the same receipt? How have the cash donations been used?
  • What does “calibrated release” mean, exactly? What is the rationale behind the low utilization rate of donations? Is this based on historical data or projections for future needs? Where can such data or such projections be found?

Meanwhile, the DSWD still needs help. Sign up as a Rock Ed volunteer, or proceed to the DSWD warehouse directly—walk-in volunteers are welcome.

Crunching the DSWD numbers

Much has already been made, both in cyberspace and in meatspace, of the entry entitled, “Aanhin pa ang damo kung patay na ang kabayo? (A special report from a volunteer)” by blogger Ella. If the controversial entry, which questions the efficiency of the Department of Social Welfare and Development (DSWD) in conducting relief operations, is more strident and more provocative than absolutely necessary, especially toward the end, when Ella speculates that the goods thus far unreleased might magically surface during campaign season or in flea markets, the fact that many people assumed the worst—and behaved at their worst, should the comments that I have read on the issue be any indication—is a clear demonstration of at least two things: first, the despair and outrage at the devastation caused by typhoons Ondoy and Pepeng, which have not found an outlet for sufficient expression and catharsis; and second, the low regard in which the government in general, and the present dispensation in particular, is held.

Given such, working honestly and competently in government could well be a Sisyphean task—when everyone is determined to be cynical and hostile, what point is there in trying to do, or even intend, any good? Still, DSWD Secretary Esperanza Cabral seems willing to take on the challenge. As she stated in an October 25 letter to Philippine Daily Inquirer editor-in-chief Leticia J. Magsanoc,  “Our Department is not perfect, but I can assure you that the overwhelming majority of us are competent at what we do and that we do our jobs with integrity.

A recent development bears this assertion out: the Presidential Anti-Graft Commission (PAGC) ranked the DSWD first among 109 agencies in terms of compliance to the requirements of the Integrity Development Action Plan (IDAP), the government’s anti-corruption strategy—a rank it has held since 2007. The IDAP consists of 22 different measures to address corruption, and covers four areas: prevention, education, deterrence, and strategic partnership. (Below is a presentation on the IDAP for reference.)

One of the more notable signs of the commitment of the DSWD to transparency and accountability is to allow the public access to its records of donations received and released via its official web site, a list of which follows below:

That DSWD made these records available apparently without prompting or pressure is a move worth recognizing. Cabral, in the same letter to Magsanoc quoted above, made a good point when she said, “We could have very well kept the information to ourselves and you will likely be none the wiser.”

That said, there is certainly plenty of room for improvement. On the question of rapid action, for instance, which was the main bone of contention for Ella, Manolo Quezon remarked in his column that:

The blunt answer is, the DSWD could be moving faster, and it took the public outcry caused by the blog for the government to start sounding a call for more volunteers, which sidesteps the question of whether it’s a wise or even necessary policy to rely on volunteers for a line agency to fulfill its functions. The DSWD has done a lot, as it is; so the public interest lies in figuring out how it could do better—which it can’t do, without the public participating by means of criticism and helping in problem-solving.

He also stated in his supplement to the column that, while the records as such appear to indicate that the DSWD is indeed being a responsible steward of the donations, they are rife with inconsistencies. It is therefore difficult to make any firm conclusions, though it is not from a lack of trying: one need merely take a look at the number of ways that he and a few online volunteers were able to present and re-present the data.

What follow below are my own attempts at crunching the DSWD numbers. Obviously, my findings are in no way definitive or exhaustive.

Considering that the DSWD records are Google Documents, which are meant to be easily changed and updated, I uploaded the records on which I based my study to my Scribd account: the tally of in-kind donations received here, and the tally of released donations here. The inclusive dates are September 27 to October 27.

Findings on Donations Received

(Note: The yellow columns in the spreadsheet are ones that I added to the record. Everything else either appeared as is or was rearranged for clarity.)

  • With regard to donations received, the DSWD was tracking five basic variables: (a) date received; (b) donor; (c) goods/services donated; (d) quantity of units donated; and (e) monetized unit value.  Upon multiplying the latter two, a sixth variable, (f) the total monetized value of the donation, would result. Producing (f) is easy enough; with a spreadsheet program, all one has to do is copy the formula to the relevant cells. As can be seen toward the bottom of the first page, which reflects all the donations received on September 27, 2009, there are significant differences between the figures in the Reported Monetized Value (RMV) column, which appeared as is on the DSWD record, and the figures in the Actual Monetized Value (AMV) column, which were generated simply by multiplying quantity of units donated with the monetized value per unit. The DSWD received goods from the UNICEF which had monetized unit values, but were nevertheless marked “For monetization”, leading to a discrepancy of PhP396,550.00.
  • Another discrepancy lies with the Reported Total of the Day (RTD), which also appeared as is on the DSWD record. The RTD for September 27 is PhP2,369,440.00, but the figures that contributed to this specific total cannot be found. In truth, this RTD conflicts both with the Total RMV and the Total AMV. Inexplicably, there are three different totals for the same set of donations received.
  • The record for the next day, September 28, shows no difference between the Total RMV and the Total AMV, but the RTD is smaller than either by PhP804,900.00. It is only on the third day, September 29, that the RTD, the Total RMV, and the Total AMV are finally the same figure. From September 30 onwards, however, the RTD is no longer recorded.
  • On October 5, the World Food Program donated 50 kilograms of National Food Authority (NFA) rice, but the value of the donation was recorded as Php0.00.
  • On October 13, General Santos (care of Aboitiz) donated 26 boxes of noodles. Each box contained 72 packages of noodles. The unit value per package is recorded as PhP540.00. Then, the RMV for the entire donation is recorded as PhP5,400.00. Evidently, both values are suspect, but if the unit value is accepted for what it is, then the AMV of the entire donation is PhP1,010,880.00.
  • Added on October 31: Note that the immediately succeeding entry, which is also a donation of 900 packages of noodles from General Santos, has no reported value. Is this second set of noodles different from the first?
  • At the very end of the record, the Reported Grand Total of donations is PhP59,426,418.75. This figure does not seem to be based on any of the totals that could be derived from the available data.

Here is a summary that shows the discrepancies between and among the various totals:

As I note in the summary, the actual figures—when these are finally determined—should be much larger than they are, as so many donations still remain unmonetized:

I have included the UNICEF donations that arrived on September 27 because of the “For monetization” remarks.

Findings on Donations Released

  • Unlike the previous record, there seem to be no discrepancies as far as computing the value of the donations is concerned.
  • One strange thing that I did observe was that, on October 7 and 8, assorted donations were released without being monetized.
  • As the donations are also tracked by area, it might be useful to compare this record of releases to situation maps, such as the Typhoon Ondoy Situation Map, in order to determine how strategic the DSWD is in its relief operations.

As the first column of the above document indicates, I tried to come up with a broad classification system for the recipients of the donations so as to be able to get a rough picture of how the distribution went. (I assumed that “VIBES Inc.” is a charity of some kind, but I could not find any information about it.) This is the resulting chart:

A significant majority (80.89%) of the released donations went from the NROC to the various field offices of the DSWD, which should be reassuring. I do not know, however, why PhP774,528.00 worth of noodles was released to an unnamed entity—is this a clerical error?

Because Cabral vowed a “politico-proof” the distribution of relief goods, a statement that was later questioned by the Inquirer in its editorial last Sunday, it might be interesting to see the list of government officials to whom goods were released:

Here is the corresponding chart:

At the risk of sounding utterly ignorant, a question I find pertinent is: Who is Atty. Maramba, and in what capacity or under whose authority is he or she receiving donations?

Uncoordinated disaster: The first 48 hours of Ondoy (Updated)

To say that the government, as specifically embodied in the National Disaster Coordinating Council (NDCC), missed the boat as far as the Typhoon Ondoy (also known as Ketsana) disaster is concerned would be an understatement—if popular consensus is any indication, it missed many, many important boats. The tide of recriminations, then, has only begun to build, as it should. Philippine Daily Inquirer points out in its October 4 editorial that:

If in recent weeks the nation has been united in remembrance, it is now united in grief and – we do not think it’s an exaggeration to say – anger. All of officialdom, on whichever side of the aisle, in whatever office, is in the dock. As the public demands accountability, we won’t be surprised if officials react by finger-pointing, dodging the issues, or fudging the facts. The public needs to know who did their duty, did it well, or did it badly; and what can be done, institutionally and operationally, to improve disaster response and rehabilitation efforts.

This entry represents my own attempt to think through the manner in which Ondoy was handled, particularly within the first 48 hours, which I believe was the critical period for action.

My primary sources of information have been the situation reports of the NDCC, which I have cross-referenced with other material when I thought it necessary. I focus on Situation Report Nos. 1 to 9.

Although I obviously assume that these situation reports are more or less accurate, it should be said at the outset that they fail to inspire confidence. At absolute best, they were incompetently executed. Updates in one report are still recorded as updates in succeeding reports, which means that the newer a report is, the greater the amount of padding. One possible implication of such a practice is that there was little progress worth recording.

I do not know if revisions have since been made to the documents, but I have uploaded copies of the reports I used for writing this entry to my Scribd account.


In constructing this timeline, I have only taken the highlights from the situation reports, excluding redundant information.

As much as possible, I have quoted the reports verbatim et literatim. Occasional editorial changes are enclosed between brackets.

September 25 (Fri)


The Philippine Atmospheric, Geophysical, and Astronomical Services Administration (PAGASA) issues an advisory saying that Ondoy has intensified into a tropical storm.

Catanduanes, Camarines Norte and Camarines Sur, and Polillo Island in Quezon are placed under Storm Signal No. 2, while Albay, Burias Island, Quezon, Marinduque, Rizal, Bulacan, Aurora, Nueva Ecija, Nueva Vizcaya, Quirino, and Isabela are placed under Storm Signal No. 1.

September 26 (Sat)


According to NDCC Situation Report No. 1, the following have been accomplished:

NDCC Advisory was disseminated to regions concerned through SMS and facsimile for further dissemination to their respective local disaster coordinating councils from the provincial down to the municipal levels.

OCD Regional Centers concerned have been continuously disseminating weather advisories/bulletins to the Local Disaster Coordinating Councils and monitoring of possible effects in their respective areas of responsibilities.


GMANews.TV reports that Ondoy has made landfall somewhere on the boundary of Aurora and Quezon.


According to NDCC Situation Report No. 2, the following have been accomplished in the past four (4) hours:

NDCC-OPCEN has been continuously coordinating with AFP Command Center and emergency responders of respective areas for the conduct of immediate search and rescue operations in various flooded/critical areas in Metro Manila: Manila City, Marikina City, Malabon City, Muntinlupa City, Quezon City, Makati City, Pasay City, Pasig City, Valenzuela City and San Juan City; Central Luzon (Bulacan); and Region IV-A (Rizal Province particularly San Mateo, Cainta, Tanay, Angono, Taytay, Baras, Montalban and Antipolo City).

Requested Olongapo Rescue and SBMA Emergency Responders to assist AFP in the conduct of search and rescue operations in Metro Manila.

Major AFP units such as 48IB, 7th ID deployed and respective DRRUs to render assistance.

GHQ and HSC DRRUs lead by LtC Docil, PA (GSC) assisted stranded commuters in the vicinity of EDSA-Santolan area.

As of this report, 1,318 people, mostly from San Mateo, Rizal, have been evacuated from their homes.


According to NDCC Situation Report No. 3 the following have been accomplished in the past four (4) hours:

The Secretary of National Defense and Chairman, NDCC in a Press Briefing this afternoon, declared a State of National Calamity in the following areas in view of the extensive effects of Tropical Storm “Ondoy”:

  • The whole of National Capital Region (NCR)
  • Region I: Mt. Province, Ifugao and Ilocos Sur
  • Region II: Isabela, Quirino and Nueva Vizcaya
  • Region III: Aurora, Nueva Ecija, Zambales, Pampanga, Bulacan, Tarlac and Bataan
  • Region IV-A: Mindoro (Occidental and Oriental) and Marinduque
  • Region V: Catanduanes, Camarines Norte and Camarines Sur

MMDA and NCRCOM emergency responders, Civil Defense Action Group, ARESCOM [have been deployed].

Activated all DOH CHD’s operations center 24 hours/7days with continuous coordination with the LGUs concerned and prepositioned drugs and medicines in all areas affected.

Assets deployed to the flooded areas in Metro Manila by AFPDRTF (HSC, SEG and MP, GHQ, PN, PMC, PAF, 525Ebde, PA and NCRRCDG); PNP; PCG; VCRC, 5IDRC, ICMOTF, 75th CG- NCRC; AFPRESCOM; PMC.

No data on persons affected/evacuated are available. A total of 5 persons are reported dead.

Later in the evening, President Gloria Macapagal-Arroyo issues a brief message on Ondoy, exhorting everyone to “pull together and look out for each other in the finest Filipino tradition of caring and sharing”:

September 27 (Sun)


According to NDCC Situation Report No. 4, the following have been accomplished in the last five (5) hours:

Secretary of Department of National Defense and Chairman, NDCC issued an NDCC Circular to Chairmen of RDCCs I, II, III and CAR directing them to undertake necessary response measures to avoid loss of lives and destruction of properties.

NDCC established an Advance Command Post (ACP) at Katipunan Avenue cor. Araneta Boulevard, Marikina City. The over-all commander is Hon. Mayor Maridel Fernando while the Incident Commanders are Mr. Robert Nacenciano and Mr. Ramon Santiago of MMDA.

MMDA also deploys assets to the flooded areas in Metro Manila.

PCG, KN, SOG and CGETC teams rescued 200 residents in Brgy Hagonoy, Taguig near Laguna Lake. At St. Peter, MH Amoranto, Quezon City, more than 20 persons have been rescued from rooftops. Afterward, some teams proceeded to Araneta and Del Monte, Quezon City.

One (1) SOG team on board MRT with rubber boat and another SOG team which just finished operations in Parañaque now en route to Marikina.

Six (6) more teams with rubber boats and trucks formed with PBRC to proceed Marikina shortly after logistical fill-up and four (4) more rubber boats are expected to arrive from Subic early tomorrow morning for dispatch to other flooded areas to be assigned by NDCC.

MMDA rescued 60 stranded commuters and 40 stalled vehicles at EDSA Santolan Northbound; 80 persons in Marikina were brought to higher grounds.

SBMA – 15 personnel of SBMA Fire Department and SWAT (IED) proceeded to PNRC National headquarters to augment rescue operations in the flooded areas in Metro Manila with one (10 rescue van, 1 rubber boat and 2 dump trucks.

NOLCOM 503rd conducted rescue and retrieval operations in the landslide areas.

Donations Received

Dr. Rafael Rodriguez of Medical Plaza donated 1 unit rubber boat to NDCC which was turned over to the AFP.

Aileen Lawigan, friends of Executive Secretary Ermita donated ready-to-eat food packs for stranded passengers.

As of this report, the partial total of people affected in Metro Manila, Bulacan, and Pampanga is 21,896 families (106,180 persons), while the partial total of evacuees is 624 families (3,114 persons) in 12 evacuation centers. There are also 15 casualties, 21 missing, and 3 injured.


GMANews.TV reports that Ondoy has begun to move out of Philippine territory.

Zambales remains under Storm Signal No. 2, while Metro Manila, Pangasinan, Pampanga, Tarlac, Nueva Ecija, Bulacan, Bataan, Rizal, Cavite, and Lubang Island are under Storm Signal No. 1.


According to NDCC Situation Report No. 5, the following have been accomplished in the last four (4) hours:

DSWD’s on-going interventions are activation of the Quick Response and Social Welfare and Disaster (QR/SWAD) teams to provide technical assistance to the disaster-affected local government units (LGUs) on disaster operations; provided PhP635,056.00 worth of relief goods consisting of food and non-food commodities to the affected families; and prepositioned stand-by funds, family food packs and stockpile of relief commodities composed of food and non-food amounting to PhP19,981,158.35 by the field offices concerned along the typhoon path, ready for additional augmentation/assistance whenever necessary

PNRC rescued 282 persons and provided relief assistance to the victims.

National Grid Corporation of the Philippines is conducting power restoration in various damaged sub-stations (S/S) in Region III (Botolan, Zambales (77.18%), Cabanatuan, Nueva Ecija (79.51%), Concepcion, Tarlac (12:66%), Cruz na Daan. Bulacan (0%) and Limay, Bataan (40;0%); Region I (Labrador, Pangasinan (48.48%) power restored.

DSWD will start massive relief operations to augment local capacities in Metro Manila.

The NDCC facilitated the release of 1,300 sacks of rice to the PDCCs of Cavite (200), Laguna (200), Batangas (200), Rizal (200); Quezon (100); CDCC Calamba, Laguna (200); and CDCC Sta. Rosa, Laguna (200).

Donations Received

CEISSAFP coordinated with SMART Telecom re: Installation of GSM900 repeater at NDCC Operation Center to enhance smart mobile phone signal inside the OPCEN building.

As of this report, the partial total of people affected in Metro Manila, Bulacan, Pampanga, Batangas, Laguna, Rizal, and Camarines Sur is 54,891 families (279,763 persons), while the partial total of evacuees is 8,388 families (41,205 persons) in 92 evacuation centers. There are also 51 casualties, 21 missing, and 3 injured.


PAGASA cancels all storm signals in the country, saying that Ondoy has moved out of the Philippine area of responsibility. More rains are expected, however.


According to NDCC Situation Report No. 6, the following have been accomplished in the last seven (7) hours:

The NDCC Technical Working Group met on September 26, 2009 to map out available resources for rescue operations and to prioritize the heavily flooded areas for rescue operations.

Another meeting was held at the NDMC Conference Room to determine the immediate needs and requirements in the flood-stricken areas in terms of Water, Sanitation, and Health (WASH), medicines and medical supplies, food and non-food items.

In Region IV-A, no power in the following Districts of Quezon: 4th District except Gumaca and 3rd District except Unisan, Agdangan, and Padre Burgos both due to Quezelco 1 problem, 1st District except Lucban and Infanta breaker 51FY4 Famy Infanta 69kV line under patrol and Tayabas, Sampaloc and Pagbilao Meco portion lateral Line cut-out still open, subject for patrol by MECO and 2nd District has power except in the municipalitis of Tiaong and San Antonio but MECO portion lateral Line cut-out still open, subject for patrol by MECO.

Acceptance of Relief Goods (Drop Points):

  • DSWD Dromic: Batasan Complex, Quezon City / Tel. Nos. 951-7119 / 0918-421-9780
  • DSWD National Capital Region (NCR): 389 San Rafael corner Legarda, Quiapo, Manila / Tel. Nos. 734-8635 / 0915-291-3722
  • DSWD National Relief Operations Center (NROC): Chapel Road, NAIA, Pasay City (back of ATO) / Tel. Nos. 852-8081 / 734-8622
  • PETRON Corp (All Stations)

The NDCC facilitated the release of 1,800 sacks of rice to the PDCCs of Cavite (200), Laguna (200), Batangas (200), Rizal (200); Quezon (100); PDCC Bulacan (500); CDCC Calamba, Laguna (200); and CDCC Sta. Rosa, Laguna (200).

Donations Received

Globe Telecom temporarily lent four (4) hotlines at NDCC OPCEN to augment the communication capability of NDCC in providing emergency calls in the calamity areas during the entire TS “Ondoy” Operations, with the following hotline numbers: 0917334193, 0917334256, 0917334263, and 09155316719.

As of this report, the partial total of people affected in Metro Manila, Bulacan, Pampanga, Batangas, Laguna, Rizal, and Camarines Sur is 59,241 families (294,555 persons), while the partial total of evacuees is 9,601 families (47,261 persons) in 101 evacuation centers. There are also 52 casualties, 23 missing, and 4 injured.


According to NDCC Situation Report No. 7, the following have been accomplished in the past six (6) hours:

Cluster meeting among cluster leads with IASC representative was conducted to address the gaps and needs in the affected areas.

DSWD established donations drop-off points as follows:

  • National Resource Operations Center, Chapel Road, Pasay City | Francia Favian: 852 8081/0918 930 2356
  • Disaster Resource Operations Monitoring and Information Center (DROMIC), DSWD Central Office, Quezon City | Rey Martija or Imee Rose Castillo: 951 7119/951 2435 | Assistant Secretary Vilma Cabrera: 0918 9345625
  • DSWD-NCR Office, San Rafael corner Legarda Streets, Quiapo, Manila | Director Thelsa P. Biolna or Director Delia Bauan: 734 8622/734 8642

NDCC established additional Advance Command Posts (ACP) in various strategic areas in Metro Manila:

  • Alpha base 8th Floor, Pasig City Hall with telephone number 643-0000. the over-all commander is Mayor Roberto Eusebio.
  • Club House, City Hall of Cainta City headed by Mayor Ramon Ilagan, with telephone numbers 0927-2204744 and 665-0846
  • Department of Public Order Safety Hall Quezon City. The over-all commander is Mayor Sonny Belmonte while the incident Commanders is Ms. Teresa Amarillo with telephone number 0921-6555262

Issued NDCC MEMO Order [No. 18] on the suspension of classes at all levels in Metro Manila [and Rizal] on 28 September 2008.

BFP’s emergency responders were dispatched to the flooded areas along the thoroughfares of Metro Manila areas covering Districts I, II, III, IV and V.

DPWH conducted damage assessment in all affected areas. Based on assessment, all are passable except Cabagan Sta Maria Concrete Overflow due to swollen river. Deployed 1 unit dump truck to Pasay City.

DepEd reported that 15 schools were damaged: 7 elementary schools 1 high school and 8 secondary schools were damaged in Regions CAR, NCR Regions III and IV-A amounting to PhP6,520,000.00. There are 36 school buildings used as evacuation centers occupying 1,650 families and 1,366 individuals.

The NDCC facilitated the release of 4,400 sacks of rice to the following:

  • Region IV-A – PDCC Cavite (200), PDCC Laguna (200), PDCC Batangas (200), 1st District Batangas (1,000); PDCC Rizal (200); PDCC Quezon (100); CDCC Calamba, Laguna (200); and CDCC Sta. Rosa, Laguna (200)
  • Region III – 1st District Bulacan (100) and PDCC Bulacan (1,000)
  • NCR – CDCC Taguig (1,000)

PNP dispatched various SAR equipment such as: NCR SRU Van, Squad EMS-NHQ, SOD-NHQ, engines, water tanker, mini-pumper rubber boats, jaguar, fire trucks and others for SAR operations in Regions I, III, IV-A and Metro Manila.

The 51st Engineering Brigade, PA organized and dispatched a Disaster, Rescue and Relief Operations team composed of 6 Officers and 60 enlisted personnel led by Commander Simoy with 2 loaders, 2 dump trucks, 3 Canter Elf and 1 backhoe loader.

The US Contingent: 1 Officer and 17 EPs, with night capability equipment, 2 rubber boats and 1 chopper (Bell 214) arrived this afternoon at NDCC OpCen to support SAR operations. Six persons have been rescued from Ever Gotesco, Cainta and two hundred packs of assorted goods (five kilos each) were distributed to the affected families.

Donations Received

The Manila and Subic Yacht Clubs lent rubber boats to the NDCC for use of response teams in the conduct rescue operations.

San Miguel Corporation and Petron Corporation donated 20 pieces 2.7 kg cylinder with gasoline lamps for use in the evacuation areas.

PHAP Cares Foundation thru Executive Director Glecy C. Cuenco donated 5 boxes of assorted medicines.

Ms. Cynthia Rodriguez and Family of Corinthian Gardens, QC provided relief goods such as: 5 boxes noodles, 8 packages skyflakes crackers; 4 bottles Coco Jam, 5 cans pork & beans, assorted clothing, blankets and 16 cups noodles.

As of this report, the partial total of people affected is 69,513 families (337,216 persons), while the the partial total of evacuees is 11,967 families (59,521 persons) in 118 evacuation centers. There are also 73 casualties, 23 missing, and 4 injured.

September 28 (Mon)


According to NDCC Situation Report No. 8, the following have been accomplished in the past twelve (12) hours:

DOH Donations Drop Off Point: MMD-DOH Central Office | Engr. Dave Masiado: 0917-816-3400.

DOH has provided initial 50 pieces of cadaver bags and six (6) boxes of assorted drugs and medicines.

All NGCP transmission lines are on normal operation; waiting for normalization of load systems from distribution utilities (Meralco for Metro Manila area) and electric cooperatives.

Philippine Coast Guard has rescued 2,784 persons in San Juan, Manila, Quezon City, Marikina City, Pasig City, Taguig City, Parañaque City, Rizal and Laguna.

The NDCC facilitated the release of 3,900 sacks of rice to the following:

  • Region IV-A – Cavite, Laguna Batangas, 1st District Batangas; PDCC Rizal; PDCC Quezon; CDCC Calamba, Laguna; and CDCC Sta. Rosa, Laguna (a total of 2,300 sacks of rice)
  • Region III – 1st District Bulacan, and PDCC Bulacan for a total of 600 sacks of rice
  • NCR – CDCC Taguig (1,000)
  • A total of PhP2,108,041.60 assistance was provided by DSWD (PhP1.4 M) and LGUs (PhP0.670 M)

Summary of assets deployed: 12 ambulance, 33 M35 trucks, 59 rubber boats and 112 other vehicles, 6 officers, 5 companies, 137 EPS and 13 platoons, 20 US Servicemen, 2 US watercraft, 1 US Chopper, 8 Island Cruise.

DSWD had distributed the following items at the Rosario Sports Complex: 5 big boxes of doughnuts, 146 small boxes of doughnuts, 52 bags of hotmeal, 4 boxes of bottled water, 12 bags of used clothes, and 2 bags of blankets.

As of this report, the partial total of people affected is 86,313 families (435,646 persons), while the partial total of evacuees is 23,126 families (115,898 persons) in 204 evacuation centers. There are also 86 casualties, 32 missing, and 5 injured.


U.S. Ambassador Kristie A. Kenney, along with representatives from the U.S. contingent that arrived yesterday, appears on Unang Hirit. Kenney says she sees no need to duplicate relief efforts already underway. Instead, she plans to divert resources already in the Philippines to hard-hit areas. She is also coordinating with the U.S. Marines to move up a military exercise slated for next month in Clark. Ideally, the troops and the equipment should arrive by the night of September 30 (Wednesday).

When asked how many Marines would be arriving, Kenney dodges the question, saying that the medical team will consist of 30 persons, who will then team up with the Armed Forces of the Philippines.

Philippine Daily Inquirer will later report that five heavy trucks, five Humvees, one bulldozer, two forklifts and 30 US medical personnel had already arrived in the country to help in flood relief. Kenney will still be unwilling or unable to state the number of personnel arriving.


ABS-CBN reports Secretary of National Defense and NDCC Chairman Gilbert Teodoro as having asked for international humanitarian assistance: “We’re appealing for more donations of food, water and warm clothes.”


Anthony Golez, officer-in-charge for the Office of Civil Defense, is quoted as saying that “the system is overwhelmed, local government units are overwhelmed…Our assets and people are spread too thinly.”


According to NDCC Situation Report No. 9, the following have been accomplished in the past six (6) hours:

NDCC on-site coordination has been established at the Incident Command Post in Ever Gotesco, Ortigas to support relief efforts.

DOH activated all DOH CHD’s operations center 24 hours/7days with continuous coordination with theLGUs concerned and prepositioned drugs and medicines in all affected areas; has provided 150 pieces of cadaver bags and six (6) boxes of assorted drugs and medicines. DOH-HEMS augmented 350 boxes of bottled water (8,400 bottles) for NCR and same quantity for CHD IV-A.

National Grid Corporation of the Philippines conducted power restoration in various damaged sub-stations (S/S). All lines are on normal operation except San Jose, Bulacan and CND-San Miguel (Bacnotan, San Miguel, La Union).

The NDCC facilitated the release of 3,900 sacks of rice to the following:

  • Region IV-A – Cavite, Laguna Batangas, 1st District Batangas; PDCC Rizal; PDCC Quezon; CDCC Calamba, Laguna; and CDCC Sta. Rosa, Laguna (a total of 2,300 sacks of rice)
  • Region III – 1st District Bulacan, and PDCC Bulacan for a total of 600 sacks of rice
  • A total of PhP4,005,832.80 assistance was provided by DSWD (PhP2,068,685.50) and LGUs (PhP1,937,148.30)

PGMA Sagip-Tulong Activities by PAGCOR:

  • 1000H 27 September 2009, deployed three (3) teams and distributed bread and water to various evacuation centers in Malanday, Marikina and at Brgy. Tatalon, Quezon City
  • Set-up of a medical mission with eleven (11) doctors and distributed medicines, bread and water at the Santolan Elementary School, Pasig City and Brgy. Tañong, Marikina City
  • Deployment of PGMA/PAGCOR buses to bring evacuees and stranded to people to various evacuation centers
  • Continuously coordinating with PNP and AFP for the transport and distribution of relief goods
  • Distributed Five Hundred (500) packs of rice and additional ten (10) cavans of rice for the three (3) evacuation centers in Marikina and four (4) in Pasig City
  • Continuous distribution of relief goods to evacuation centers

Two (2) DRRUs with two (2) units rubber boats from Philippine Navy – Poro Point, San Fernando, La Union proceeded to Bulacan to augment the rescue operations.

Donations Received

28 September 2009, donation of three (3) motorized rubber boats to NDCC, [courtesy of PGMA Sagip-Tulong].

As of this report, the partial total of people affected is 89,953 families (451,683 persons), while the partial total of evacuees is 23,147 families (115,990 persons) in 205 evacuation centers. There are also 100 casualties, 32 missing, and 5 injured.

NDCC Assets Deployed

Each NDCC situation report came with a table showing the assets that had been deployed for rescue operations. As previously stated, however, the reports tended to be padded, and thus confusing to read. In seeking to understand what the movements of the NDCC were, therefore, I decided to put together the following table, which I hope clarifies matters:

The units deployed came from the Armed Forces of the Philippines  (AFP), the Philippine National Police (PNP), the Philippine Coast Guard (PCG), the Metropolitan Manila Development Authority (MMDA), and the Subic Bay Metropolitan Authority (SBMA) Fire Department and SWAT. There was also a small contingent of U.S. troops.

Where details were not given, I placed a question mark in between parentheses. Otherwise, the data is practically unchanged.

A caveat regarding the PCG: As of SR No. 3, the PCG had deployed four units, while as of SR No. 4,  the PCG had deployed six units. Of the six units in SR No. 4, however, four are deployed to exactly the same areas as the four units in SR No. 3. Also, it is only the latter six units that are recorded in succeeding reports. Therefore, it is possible that the PCG only deployed an additional two units, rather than six. I have decided to give the PCG the benefit of the doubt.

Here is a map approximating the deployment of units. Please note that the reports lack location details, so the map merely provides a very rough idea of the deployment.

Preliminary Findings

While I have yet to come to any conclusions, these findings may serve as starting points for further dialogue or investigation.

Reportorial errors

Personal finickiness could well be the informing spirit here, but the following errors are significant if the reports served to drive actions and decisions:

  • The Globe hotlines in SR No. 6 are mistyped, and thus could have exacerbated communication problems. The first three numbers each lack one digit, while the last number should be 09175366719, at least starting from SR No. 8. A total 18 hours may have elapsed before corrections were made to the report.
  • A discrepancy of 500 sacks of rice becomes apparent upon comparing SR Nos. 7 and 8. Per SR No. 7, a total of 1,100 sacks were released to Region III, with 100 going to the first district of Bulacan, and the rest going to the Bulacan Provincial Disaster Coordinating Council. Per SR No. 8, however, only a total of 600 sacks were released to Region III.

Time mismanagement

  • There appears to be a significant gap—up to 17 hours—between the establishment of the first Advance Command Post (ACP) in Marikina (see SR No. 4) and the establishment of the other ACPs in Pasig, Cainta, and Quezon City (see SR No. 7).
  • Per SR No. 6, a meeting was held to “determine the immediate needs and requirements in the flood-stricken areas in terms of Water, Sanitation, and Health (WASH), medicines and medical supplies, food and non-food items”. If this objective is taken at face value, should it be inferred that the NDCC is not aware of what flood victims need? Or, if the allocation of supplies was the purpose of the meeting, what does it say about the actual state of coordination when data regarding evacuees was available as early as 0100H?

Questionable moves

  • About an hour and half before Ondoy made landfall, all the NDCC had done was monitor developments and send advisories.
  • There is little evidence that the NDCC and its member agencies were communicating or coordinating with each other efficiently.
  • While the DSWD had begun accepting donations as of SR No. 6, it is only in SR No. 7 that specific persons are identified and made accountable for any donations that come in. How donations that arrived in the interim were handled cannot be determined from the reports.
  • The deployment of assets over the critical 48-hour period seems merely sporadic rather than strategic. There are entire blocks of time in which there was very little deployment or, per SR No. 9, no deployment at all.
  • The initial number of rubber boats sent out was a paltry 12. It seems the majority of the rubber boats used for rescue only became available after the Manila and Subic Yacht Clubs lent an unspecified quantity to the NDCC on the afternoon or evening of September 27 (see SR No. 7). On a related note, it has been claimed that certain government agencies were unmindful of proper maintenance and storage for such boats.
  • The Philippine National Police (PNP) was recorded as having mobilized significantly only on September 28. Why was it not able to do so earlier, despite its apparently significant resources? Consider, for instance, that the Special Action Force (SAF) of the PNP was scheduled to move to a 368-hectare camp in Baras, Rizal from Camp Bagong Diwa in Taguig to the tune of PhP100 million. And whether the SAF has moved or not, that it was recorded as having arrived on the scene only on the morning of September 28, per SR No.8, is curious.

President Gloria Macapagal-Arroyo’s latest directives (English translation)

For the benefit of non-Filipino donors, what follows below is my own translation of the latest directives of President Gloria Macapagal-Arroyo regarding the Typhoon Ondoy (International Code Name: Ketsana) disaster.

The most important thing to take note of: Donations must be addressed to or coursed through the Department of Social Welfare and Development (DSWD) so that they will not be taxed or confiscated.

PGMA’s Latest Directives
Bahay Pangarap, Malacañang Park
29 September 2009

My fellow Filipinos, thank you very much for your generosity and good will toward the victims of Typhoon Ondoy.

In order to ensure the continuous and orderly flow of aid to those in need, please be informed that your government is taking the following steps:

First, a price control task force has been set up to prevent and penalize the overpricing of medicines. This exploitative practice is strictly prohibited.

Second, those involved in anomalous or fraudulent transactions for donations coursed through banks will be caught and punished.

Third, donations of food and other goods from abroad will not be taxed or confiscated by the Bureau of Customs, provided these are consigned to the Department of Social Welfare and Development (DSWD).

Fourth, the Department of Foreign Affairs (DFA) has instructed all embassies and consulates to expedite the processing of documents required for donations coming from abroad, provided these are consigned to the DSWD.

Fifth, remittance service providers are requested to waive transaction fees for cash donations that are coursed to the DSWD through them.

It is only fitting that the government facilitate the delivery of aid to those in need, as well as ensure that they suffer no further. Anyone who seeks to impede such actions will be subject to severe punishment, including imprisonment.

Thank you once again to all who are helping.

An alternative translation may be found on Filipino Voices.

Helplines and hotlines for Typhoon Ondoy victims

Last major update: September 29, 2009, 3:01 AM. This post will no longer be updated. In the interest of promoting focused and efficient aid, I will contribute to this database instead.

For official situation reports on Ondoy, please refer to this page on the National Disaster Coordinating Council (NDCC) web site.


The effects of tropical storm Ondoy (international code name Ketsana) have been devastating. Some photographs and/or videos of the havoc that Ondoy caused may be viewed here, here, and here. According to National Disaster Coordinating Council (NDCC) Situation Report No. 11 on Ondoy (PDF), dated September 28, 2009, 9PM, these are some of the latest figures:

  • Casualties: 141
  • Missing: 37
  • Injured: 5
  • Families affected: 90,223 (453,033 persons)
  • Evacuees in evacuation centers: 23,147 families (115,990 persons)
  • Evacuees outside evacuation centers: 7,791 families (36,421)
  • Damage to infrastructure: PhP1,440,710,000.00 (≈ U.S.$30,014,791.67 at an exchange rate of PhP48.00 = U.S.$1.00)
  • Damage to agriculture: PhP882,524,884.00 (≈ U.S.$18,385,935.08 at an exchange rate of PhP48.00 = U.S.$1.00)

Flood waters have not receded in several areas, and many people have yet to be rescued. The following areas in the Philippines have been declared as being in a state of national calamity:

  • The entire National Capital Region (NCR)
  • CAR: Mountain Province, Ifugao, and Benguet
  • Region I: Pangasinan, La Union, and Ilocos Sur
  • Region II: Isabela, Quirino, and Nueva Vizcaya
  • Region III: Aurora, Nueva Ecija, Zambales, Pampanga, Bulacan, Tarlac, and Bataan
  • Region IV-A: Cavite, Laguna, Batangas, Quezon, Rizal
  • Region IV-B: Occidental Mindoro, Oriental Mindoro, and Marinduque
  • Region V: Catanduanes, Camarines Norte, and Camarines Sur

Please refer and/or contribute to the following so that aid operations can be more efficient:

Sahana Disaster Management System is in need of IT volunteers. The system will be extremely helpful in case of future disasters. Send a message to

Courtesy of ABS-CBN News Online, assorted updates and advisories may be found here, and a list of class suspensions and cancelled events may be found here.

The succeeding information has been compiled from various sources, and I am particularly indebted to Manolo Quezon, Charo Limaco, Bryan Ong, and Dementia, among many others on Twitter, Plurk, and the general blogosphere.

Unless otherwise specified, all landline numbers are for Metro Manila and therefore require no dialing prefix if you are in that area. If you are outside Metro Manila, add 02 before the number, e.g., 02 XXX XXXX. If you are outside the Philippines, add 632 before the number, e.g., 632 XXX XXXX.

For mobile numbers, callers outside the Philippines should add 63 and drop the 0, e.g., 63XXX XXX XXXX instead of 0XXX XXX XXXX.

Emergency/Rescue Operations

Private citizens who would like to lend their motor boats, please call these numbers:

  • 912 5668
  • 911 1406
  • 912 2665
  • 911 5061

For those who can lend 4×4 trucks, please send them to Greenhills Shoppng Center Unimart Grocery to await deployment. Call this number for more information:

  • 0920 9072902

Honda Cars and Nissan Pangasinan offer towing services anywhere within the Metro Manila area.

  • Hotline: 0922 850 4452
  • Maricel: 0922 445 2242
  • Arnold:  0922 899 7959

ABS-CBN Typhoon Ondoy Hotline

  • 416 3641

Bureau of Fire Protection

  • 729 5166
  • 410 6254
  • 413 8859
  • 407 1230
  • Region III (Central Luzon): (045) 963 4376

Department of Social Welfare and Development (DSWD)

All numbers are 24-hour hotlines.

  • Disaster Relief Operations, Monitoring, and Information Center (DROMIC), DSWD-NCR: 488 3199
  • Crisis Intervention Unit (CIU), DSWD-NCR: 733 8635
  • Disaster Relief Operations, Monitoring and Information Center (DROMIC), DSWD-Central Office: 931 8101 to 05, local 506 or 951 7119

GMA Kapuso Hotline

  • 9811950 to 59

Jam 88.3

  • 631 8803
  • Text JAM<space>883<space>your message to 2968


  • 16211
  • 0917 559 2824
  • 0920 929 2824

Metro Manila Development Authority (MMDA)

  • 136
  • 896 6000

National Capital Region Police Office (For rubber boat requests)

  • 838 3203
  • 838 3354

National Disaster Coordinating Council (NDCC)

Emergency Numbers

  • 912 5668
  • 911 1406
  • 912 2665

Help Hotlines

  • 911 5061
  • 734 2118
  • 734 2120

Office of Senator Dick Gordon

  • 0917 899 7898
  • 0938 444 BOYS (2697)

Office of Senator Manny Villar (For rescue dump trucks)

  • 0917 422 6800
  • 0917 241 4864
  • 0927 675 1981

Petron/San Miguel Corporation (For rescue helicopters)

  • Lydia Ragasa: 0917 814 0655

Philippine Coast Guard

  • 527 6136

Philippine National Red Cross (PNRC)

  • 143
  • 527 0000 on Facebook

Relief Operations

If you are looking for a relief operations site in your immediate area, you may also check here or here. A handy map of donation drop-off points is available here.

Government Agencies, Socio-civic Groups, and Media Outfits


To donate or volunteer, call:

  • 433 6933
  • 433 6831

Aquino-Roxas relief operations/Tulong Bayan

Jiggy Cruz sounded the call for relief goods collection and distribution on September 26 (Saturday) on Twitter.

Tulong Bayan hotlines for donations and volunteers are:

  • 913 7122
  • 913 6254
  • 913 3306
  • 0908 657 9998
  • 0939 363 3436

Donations can be brought to:

  • Balay, Expo Centro, EDSA corner Gen. MacArthur St., Araneta Center, Cubao, Quezon City
  • White Space, 2314 Pasong Tamo Extension, Makati, City (care of Monique Villonco)

Ayala Foundation

Online donations may be coursed through the foundation.

Barangay San Antonio (Parañaque)

The barangay hall, which is located near Parañaque City Hall, will serve as a drop-off point. The address is Sta. Lucia St. corner San Pablo St., San Antonio Valley 1, Parañaque.

Caritas Manila

  • 563 9298
  • 563 9308

Relief goods can be sent to Caritas Manila Office at Jesus St., Pandacan, Manila (near Nagtahan Bridge).

Christ’s Commission Fellowship (CCF)–Ortigas

Please drop off donations at Room 402, St. Francis Square Bldg., Julia Vargas Ave., cor. Bank Drive, Ortigas Center, Mandaluyong City.

Couples for Christ (CFC)

  • 727 0682 to 87
  • 0919 363 4036
  • 0922 866 7191
  • 0922 254 2819

The CFC Center along Ortigas Avenue is now accepting donations in cash or in kind.

For those who wish to donate through bank deposit, you may do so via the  Bank of the Philippines (BPI):

  • Account Name: Couples for Christ Global Missions Inc.
  • Account Number 3103-3055-85.

Citizens Disaster Response Center (CDRC)

  • 929 9820
  • 929 9822

Relief goods for typhoon victims may be delivered to 72-A Times St., West Triangle, Quezon City.

Corporate Network for Disaster Response (CNDR)

Per Noynoy Aquino, cash donations may deposited with the CNDR. The bank details are as follows:

  • Account Number: 0031 0654 02
  • Branch: Bank of the Philippine Islands Ayala-Paseo

Department of Social Welfare and Development (DSWD)

Each drop-off point for donations has its own contact persons.

Drop-off point 1

National Resource Operations Center, Chapel Road, Pasay City

  • Francia Favian: 852 8081/0918 930 2356

Drop-off point 2

Disaster Resource Operations Monitoring and Information Center (DROMIC), DSWD Central Office, Quezon City

  • Rey Martija or Imee Rose Castillo: 951 7119/951 2435
  • Assistant Secretary Vilma Cabrera: 0918 9345625

Drop-off point 3

DSWD-NCR Office,  San Rafael corner Legarda Streets, Quiapo, Manila.

  • Director Thelsa P. Biolna or Director Delia Bauan: 734 8622/734 8642

Gawad Kalinga

A list of needed relief goods, as well as drop-off centers, is available here.

The guidelines for cash/check donations follow below:

Donations within the Philippines

  • Gawad Kalinga Philippine Peso Current Account 3101 0977 56 – BPI EDSA Greenhills
  • Gawad Kalinga US$ Savings Account 3104 0162 34 (Swift code: BOPIPHMM) – BPI EDSA Greenhills

Should you need receipts, please fax your deposit slip to Delfin Mangona, Operation GK Walang Iwanan at 726 7405.  Kindly indicate name of donor and contact number.

Donations outside the Philippines

For donations outside the Philippines, you can choose from the following :


You can send your checks to ANCOP USA, PO Box 10095, Torrance, CA 90505. Or go to if you prefer to do it online via credit card.


You can issue checks payable to Ayala Foundation USA with project noted (Gawad Kalinga Ondoy Relief) and send to :

Ayala Foundation USA
255 Shoreline Drive, Suite 428
Redwood City, CA 94065
Tel. no. 1-650-598-3126
Fax No. 1-650-508-8898

Or you can donate to Ayala Foundation USA via credit card by visiting this link.

In “choosing organization to receive the donation”, please choose “Gawad Kalinga-Community Infrastructure Program” for now.  By September 29, (Tuesday), you will be able to choose “Gawad Kalinga-Relief”.


Click on this link.  This facility can accept donations from all over the world.

GMA Kapuso Foundation

  • 981 1950 to 59
  • 982 7777, locals 9901/9904/9905

The foundation will accept cash/check, credit card, and in-kind donations. The office address is: 2/F GMA Kapuso Center, Samar St. cor. 11th Jamboree St. Diliman, Quezon City.

Hillsborough Village Chapel

Water, blankets, shoes, and clothes may be sent to Hillsborough Village Chapel in Muntinlupa City. These will go to families whose houses were washed out in the nearby sitios.

Kabataan Partylist

  • 0926 667 7163

Drop off donations or volunteer at 118-B Sct. Rallos St., Quezon City.

Manila Broadcasting Company (MBC)

  • 670 0666
  • 832 6117

MBC radio stations DZRH, 101.1 Yes! FM, and 90.7 Love Radio are accepting donations, such as bread, canned goods, clothes, and water. The drop-off point is at the MBC Building, Roxas Boulevard, Pasay City (beside Star City).

Marika Bouncers Cooperative

The c-op will accept donations starting September 28 (Monday), at 10 AM. Its office is located at 95 Malaya St., Malanday, Marikina.

Move for Chiz

Volunteers are asked to report to Bay Park Tent along Roxas Blvd in Manila. It is beside Max’s Restaurant and Diamond Hotel. They may also proceed to  Gilas Minipark on Unang Hakbang St., Gilas, Quezon City.

MusikLokal Luzon Relief

  • Warren Habaluyas: 0929 871 3488

Starting September 28 (Monday), donations can be brought to Renaissance Fitness Center, 2/F, Bramante Building, Renaissance Towers Ortigas, Meralco Avenue, Pasig City, from 9AM to 7PM.

Office of Senator Kiko Pangilinan

  • Vina Vargas: 0917 808 1247

Donations may be sent to AGS Building Annex, 446 EDSA Guadalupe Viejo, Makati.

Office of the President

President Gloria Macapagal-Arroyo has opened Malacañang to victims of Ondoy, according to this report. Heroes Hall will serve as the emergency center.

Operation Rainbow

  • Zac Faelnar Camara: 468 7991

Operation Rainbow in Ayala Alabang Village accepts canned goods, ready-to-eat food, bottled water, ready-to-drink milk and juice, clothing, and blankets.

Our Lady of Pentecost Parish

  • 434 2397
  • 929 0665

Per Gabe Mercado, donations are very much welcome. The Parish is located at 12 F. Dela Rosa corner C. Salvador Sts., Loyola Heights, Quezon City.

Peace Retreat Movement

Please leave all donations at the Peace Retreat Movement (PRM) office: 2/F Room 72L, Christ the King (HS) Building on September 30 (Wednesday), by 12NN.

Relief Efforts for Pasig

  • 0916 494 5000
  • 0917 527 3616

Volunteers may proceed to Valle Verde 1 Village Park.

Relief Operations Center

  • Ares: 0917 855 4935
  • Rachel: 0918 924 1636

A relief operations center has been established at AGS Annex, #446 EDSA, Guadalupe Viejo (after PET Tower). Please call for more details.

Philippine Animal Welfare Society (PAWS)

Rescued animals may be brought to the shelter located on Aurora Boulevard corner Katipunan Avenue.

Philippine Army Officers Ladies Club (PAOLC)

Relief items may be delivered to the GHQ gym at Camp Aguinaldo, Quezon City, or to the Philippine Army Gym at Fort Bonifacio.

Philippine Daily Inquirer

  • Megi Garcia: 897 8808 local 260

Donations in kind, such as instant noodles, canned goods, formula milk, blankets and clothes, are urgently needed.

These may be brought to the Inquirer office at 1098 Chino Roces Ave. corner Mascardo and Yague Streets, Makati City, or to any of its classified ads branches, or to any McDonald’s branch within Metro Manila.

Philippine National Red Cross (PNRC)

Contact the nearest chapter to find out how you can help.

To donate via SMS, please follow the instructions below:

  • SMS: Text RED<space>AMOUNT  to 2899 (Globe) or 4483 (Smart)
  • G-CASH (Globe subscribers only): Text DONATE<space>AMOUNT<space>4-digit M-PIN<space>REDCROSS to 2882.

As of this update, Globe and Smart have waived transaction fees for donations.

For cash, check, or in-kind donations, the guidelines are below. Please note that LBC and i-Remit Singapore will be waiving transaction fees for donations.

Cash or check

Please send cash or check donations to the PNRC National Headquarters in Manila. Checks should be made payable to The Philippine National Red Cross.  We can also arrange for donation pick-up.

Bank Deposit

Account Name:  The Phil. Nat’l. Red Cross


Port Area Branch
Peso Acct.: 151-3-041-63122-8
Dollar Acct.: 151-2-151-00218-2
Type of Acct. : SAVINGS
Swift Code: MBTC PH MM

Bank of the Philippine Islands

Port Area Branch
Peso Acct.:  4991-0010-99
Type of Account: CURRENT

Bank of the Philippine Islands

UN Branch
Dollar Acct.: 8114-0030-94
Type of Account: SAVINGS
Swift Code:  BOPI PH MM

For your donations to be properly acknowledged, please fax the bank transaction slip to +63 2 527 0575 or +63 2 404 0979 with your name, address, and contact number.

Credit Card

Please fax the following information to 632 404 09 79 or 632 527 0575:

  • Name of cardholder
  • Billing address
  • Contact numbers (landline and mobile)
  • Credit card number
  • Expiration date
  • CCV2/ CVC2 (last three digits on the back of the credit card)
  • Amount to be donated

In-Kind Donations


Please send in-kind local donations to The Philippine National Red Cross–National Headquarters in Manila.  We can also arrange for donation pick-up.


  1. Send a letter of intent to donate to the PNRC
  2. A letter of acceptance from PNRC shall be sent back to the donor
  3. Immediately after shipping the goods, please send the (a) original Deed of Donation; (b) copy of packing list; and (c) original Airway Bill for air shipments or Bill of Lading for sea shipments to: The Philippine National Red Cross–National Headquarters c/o Secretary General Corazon Alma de Leon, Bonifacio Drive, Port Area, Manila 2803, Philippines.

The PNRC does not accept rotten, damaged, expired or decayed goods.  Though we appreciate your generosity, the PNRC also discourages donations of old clothes as we have more than enough to go around.

Urgent needs

  • Food items: Rice, noodles, canned goods, sugar, iodized salt, cooking oil, monggo beans, and potable water
  • Medicines: Paracetamol, antibiotics, analgesic, oral rehydration salts, multivitamins, and medications to treat diarrhea
  • Non-food items: Bath soaps, face towels, shampoo, toothbrush, toothpaste, plastic mats, blankets, mosquito nets, jerry cans, water containers, water purification tablets, plastic sheetings, laundry soap, and shelter materials for house repair

For Mindanao-based donors without Paypal accounts, please get in touch with blogger Mindanaoan. Your donations will be forwarded to the Red Cross.

Radio Veritas

  • 925 7931 to 40

Relief goods can be brought to Radio Veritas at Veritas Tower, West Ave. corner EDSA, Quezon City.

Sagip Kapamilya

  • 413 2667
  • 416 0387

The address of Sagip Kapamilya is No. 13 Examiner Street, Quezon City. Please look for Ms. Girlie Aragon

Cash/check donations may be deposited in the Sagip Kapamilya account:

  • Bank: Banco de Oro, Mother Ignacia branch
  • Acct name: ABS-CBN Foundation Inc.
  • Acct no.: 5630020111

Santuario de San Antonio Parish

Relief goods of all kinds are accepted. The parish is located along McKinley Road, in Forbes Park, Makati. Please contact JJ Yulo or Mike Yuson.

Simbahang Lingkod ng Bayan Task Force Noah

Please drop off donations at Cervini Hall, Ateneo de Manila University.


TXTPower urges its members, supporters and friends abroad to make donations via Paypal.

One may also donate via SmartMoney (5577-5144-1866-7103) or G-Cash 0917-9751092.  All donations coursed through TXTPower will be sent to the Philippine National Red Cross.


Victory Fort was the first to open its doors to families affected by Typhoon Ondoy last weekend.

Other Victory centers are now engaged in relief operations as well. For a complete list, please see this page.

World Vision Philippines

The donor service hotlines are:

  • 372 7777
  • 0917 866 4824
  • Pam Millora: 0917 8623209

Donors and volunteers may go to World Vision Philippines headquarters at 389 Quezon Avenue corner West 6th St., Quezon City.

For cash and check donations, see the bank details as provided by Juan Miguel Lago on Twitter here and here.

Additional contact information:

  • 374 7618 to 28
  • 374 7660 (Fax)

Schools, Colleges, and Universities

Assumption College San Lorenzo (Makati)

Please drop donations off at the guardhouse.

Assumption College Antipolo

Assumption Antipolo is also accepting donations. The school is located along Sumulong Highway, Antipolo, Rizal.

Ateneo de Manila University (ADMU)

The campus is now an open shelter and will take in refugees. Call 917 895 2792. Donations may also be dropped off at the MVP lobby.

Ateneo Grade School (AGS)

Rice, noodles, sardines, and drinking water are badly needed for Ondoy flood victims.

Please bring your donations to the AGS Social Involvement Office ASAP. Volunteers also needed to sort and pack food bags.

You may sign up at the GS Campus Ministry Office from 8am to 5pm on September 30 (Wednesday) and October 1 (Thursday).

Ateneo Law School

  • 899 7691 to 96

Donations and volunteers are needed. Ateneo Law School is located at 20 Rockwell Drive, Rockwell Center, Makati City.

De La Salle Santiago Zóbel (DLSZ)

  • Angie Brazan: 09178597602

Starting September 28, 2009 (Monday), from 8AM to 6PM, DLSZ Typhoon Ondoy Relief Goods Collection Center will be accepting donations in kind. Monetary donations are also welcome. Please make cheques payable to De La Salle Zobel. Cash donations are discouraged.

Donors may pass through Gate 7 (Molave St.) to drop off donations at the Collection Center found at the Ground Floor of Gym 5 (Lower Grades area).

Teacher, staff, student, and parent volunteers to man the Collection Center are needed. Please text your contact details to Ms. Angie should you wish to volunteer.

De La Salle University Medical Center (DLSUMC)

  • 844 7832
  • (046) 416 4531

Donations of canned goods, blankets, clothes, and water will be accepted. DLSUMC is located at Congressional Avenue, Dasmariñas, Cavite.

La Salle Greenhills

Donations can be dropped off at Gate 2 of the LSGH campus starting 9AM on September 27, 2009 (Sunday).

Per ageofbrillig, LSGH also has a booth for donations at Unimart in Greenhills Shopping Center.

Playschool International

Relief goods may be dropped off at Playschool International, 46 Ghana Street, Better Living, Parañaque. No cash, please.

Saint Pedro Poveda College

  • Social Action Center: 631 8756 local 121

Poveda is now accepting donations of relief goods.

San Beda College of Arts and Sciences Student Council

The student council is accepting donations in cash or in kind. San Beda College is located at 638 Mendiola St., San Miguel, Manila.

Southville International School and Colleges

  • 825 6374
  • 820 8702
  • 820 8703
  • 829 1675

Southville is accepting donations of canned goods, packed noodles, clothes, drinking water, etc. at the Luxembourg Campus, which is located at Luxembourg St. corner Tropical Ave., BF Homes International, Las Piñas City.

University of Asia and the Pacific

UA&P is accepting donations. Donation booths are at Study Hall A.

You may also get in touch with Dae Lee, the Executive Vice President of the Student Exective Board at 0917 832 3533. Donations and volunteers are needed.

University of the Philippines Sigma Alpha Nu Sorority (Manila)

  • 0917 885 7188
  • 0917 665 9948

The sorority is collecting food, water and toiletries. You may drop them off at Unit 12-O One Adriatico Place, Ermita, Manila.

University of the Philippines Diliman College of Arts and Letters

  • 0929 6454102

CAL is accepting donations in cash and in kind.

University of the Philippines Diliman University Student Council

  • Titus: 0917 800 1909
  • Jose: 0927 305 6607
  • Tin: 0915 490 6106

The council is is collecting food, clothing, and/or cash.

University of the Philippines Office of the Vice-Chancellor for Community Affairs

  • 928 2947

The office is accepting donations of relief goods.

Xavier School

Please bring donations to the Multipurpose Center (MPC), Xavier School, 64 Xavier Street, Greenhills, San Juan.

Commercial Establishments


All stores will serve as drop-off sites for donations.

Alabang Town Center

Please drop off donated goods with the concierge. For inquiries, please call 842 2782 or 772 1860.


Donations of any kind for Payatas communities affected by Ondoy will be accepted at ARANÁZ stores in Rockwell and Greenbelt.

Binalot (Greenbelt 1 branch)

  • Tetchie Bundalian:0922 857 3277

Brainbeam Events, Inc.

Relief goods may be dropped off at the Brainbeam office: 2/F MB Aguirre Cornerhouse Building, 15 Pres. Ave corner Elizalde St., BF Homes, Parañaque (across the old Caltex in BF).

The Coffee Bean & Tea Leaf

Canned goods, water, clothes, blankets, towels, medicine, and emergency supplies will be accepted in branches on behalf of the victims of Typhoon Ondoy starting September 28 (Monday) until Friday.

Fantastik! Manila

  • 729 0530
  • 501 7405

Please send donations to 5729 Calasanz St., Barangay Olympia, Makati City.


All stores will serve as drop-off sites for donations.


Donations can be sent via Luca branches in The Powerplant Mall, Shangri-La Mall, or Eastwood City.

Mail and More

Donations for the victims of Typhoon Ondoy are accepted at all Mail and More outlets. The complete list of all outlets nationwide is available here.

Manor Superclub

Relief items will be accepted starting September 27 (Sunday) at 10AM. Manor Superclub is located in Eastwood City, Libis, Quezon City.

Ministop (Ibarra branch)

Food (non-perishable goods only), clothing, medicines, beds, pillows, blankets, and other emergency supplies can be dropped off at the Ministop store located on España cor. Blumentritt, Sampaloc, Manila.


Donations for victims in Marikina and Cainta can be sent to Moonshine in The Powerplant Mall, Rockwell Center, Makati.

Myron’s Place

Myron’s Place in Greenbelt 5, Makati City, will accept relief goods.


You may drop off relief goods, such as canned goods, milk, bottled water, and used clothes at any of the following Papemelroti branches:

  • 91 Roces Avenue
  • Ali Mall Cubao
  • SM City North EDSA
  • SM Fairview
  • SM Megamall
  • Glorietta 3
  • SM Centerpoint
  • SM Southmall

No cash will be accepted.


All Petron gas stations will serve as collection points for relief goods.

The Powerplant Mall

Donations will be forwarded to the ABS-CBN Foundation. Please drop them off at the adminstration office, P1 level.


Redkimono will accept canned goods, bottled water, clothing for all ages, basic household items. You may find the contact information for the branch nearest you here.

Recreational Outdoor eXchange

  • 856 4638 to 39

ROX will accept relief goods for Typhoon Ondoy victims. The store address is B1 ROX Building, Bonifacio High Street, Bonifacio Global City, Taguig City.


All Shell gas stations will serve as collection points for relief goods.


Donations may be dropped off at the following SMART branches:

  • SM Fairview
  • SM North EDSA
  • Gateway Mall Cubao
  • Ali Mall Cubao
  • SM Megamall
  • SM Muntinlupa


All Starbucks stores are now accepting blankets, rice, bottled water, and instant noodles for the victims of Ondoy. These will be used to support The Ateneo Taskforce Ondoy.


TeamManila stores in Trinoma, Mall of Asia, Jupiter Bel-Air and Rockwell shall be accepting relief goods for distribution by Radio Veritas.


All Total gas stations will serve as collection points for relief goods.

Unimart (Greenhills Shopping Center)

  • 721 0592
  • 721 1717

All cash and in-kind donations will be forwarded to La Salle Greenhills.

Vivere Suites

  • 771 7777
  • 771 0158

Vivere Suites will accept relief goods. The hotel is located at 5102 Bridgeway Ave., cor. Asean Drive, Filinvest Corporate City, Alabang, Muntinlupa City.

Private Citizens

Karen Ang

  • 0920 952 0900

Donations may be dropped off at 3 Kagandahan corner Kabutihan Streets, Kawilihan Village, Pasig. They will be forwarded to the Philippine National Red Cross.


  • 0915 285 4240

Relief goods from donors in southern Metro Manila are accepted.


  • 412 3861
  • 0927 8436002

She will pick up donations from Greenhills/San Juan area. Donate food, medicine, or clothing.

Joseph Castillo

  • 0908 236 8999
  • (032) 211 7111

He will send a 20-foot container to Manila and is looking for donations from Cebuanos. Please get in touch with him.

Kelly and Jodge

Relief goods will be accepted at Colonade Residences, Legaspi St. corner C. Palanca St., Makati City.

RJ Ledesma and friends

  • 0917-8131601

Please call to have your donations (relief goods only) picked up.

Gerald Lim and friends

  • 0918 979 1229
  • 0917 797 4098
  • 0932 699 1794

Donations on wheels! If you have donations to give, but no means of transport, please get in touch.

Colleen Manabat (Heartrio Prints)

She will accept donations of bottled water, canned goods, blankets, clothes, medicines from 9 AM to 6PM. Please drop them off at Stall 2, MGY Building, 2444 Sto. Entierro St., Sto. Cristo, Angeles City. She will forward the donations to Sagip Kapamilya (ABS-CBN Foundation).

Miriam Quiambao

Donations may be dropped off starting September 28 (Monday) at One Orchard Road Building in Eastwood City, Libis, Quezon City. Send a message via Twitter for more details.

Erica Paredes

  • 0917 474 1930

Donate bread, packed juice, sandwich fillings, and the like. You can help her make them, deliver your own sandwiches to her house, or help her distribute. Call for more details.

Omel Santos

  • 501 7405
  • 729 0530

Drop off donations at 5729 Calasanz St., Barangay Olympia, Makati City or call for pick up.

An Xiao

Artist An Xiao has set up a Kickstarter account to make it easy for anyone with an Amazon account to make a donation. She hopes to raise U.S.$500 by September 30 (Wednesday), 8:49AM EDT.

Vivere Suites 5102 Ridgeway Avenue, Fil-Invest Corporate City, Alabang, Muntinlupa City. Contact (+632-7717777) for inquiries or drop off at concierge area. Will accept relief goods.